:root{font-family:system-ui,-apple-system,"Segoe UI",sans-serif;color:#163d43;background:#f6f2eb;font-size:14px;--accent:#78233d;--line:#e3e4df;--green:#066c58}*{box-sizing:border-box}body{margin:0}main{max-width:1440px;margin:auto;padding:38px 32px 64px}header,.section-heading,.form-actions,.inline{display:flex;align-items:center;justify-content:space-between;gap:18px}header{margin-bottom:24px}h1{font-size:30px;letter-spacing:-.6px;margin:3px 0 8px}h2{font-size:19px;margin:0}p{line-height:1.55;margin:8px 0}.eyebrow{font-size:11px;font-weight:750;letter-spacing:1.5px;color:var(--accent);margin:0 0 6px}a{color:var(--green);font-weight:650}button{background:var(--green);color:white;border:1px solid transparent;border-radius:8px;padding:10px 14px;font:inherit;font-size:13px;font-weight:600;cursor:pointer;min-height:40px}button.secondary{color:#35585c;background:#fff;border-color:#d6dedb}button:disabled{opacity:.45;cursor:not-allowed}input,select,textarea{font:inherit;border:1px solid #ccd9d7;background:#fff;color:#173e44;border-radius:7px;padding:10px;min-width:0;width:100%}input:focus,select:focus,textarea:focus,button:focus-visible{outline:3px solid #83c6bca6;outline-offset:2px}label{display:grid;gap:6px;font-size:12px;font-weight:650}label.check{display:flex;align-items:center;line-height:1.5;font-weight:500;padding:12px;background:#f3f8f6;border-radius:8px}.check input{width:18px;height:18px;flex:none}input[type=checkbox]{accent-color:var(--green)}.notice{background:#fff6e2;color:#6d521f;padding:15px 18px;border-radius:9px;border:1px solid #eddfbf;line-height:1.6}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:20px 0}.metrics article,.panel{border:1px solid var(--line);background:#fff;border-radius:13px}.metrics article{padding:18px 22px}.metrics span{font-size:12px;color:#60797b}.metrics strong{display:block;margin-top:5px;font-size:28px}.columns{display:grid;grid-template-columns:1.15fr 1fr;gap:22px;align-items:start}.panel{padding:23px}.filters{display:flex;gap:12px;margin:22px 0}.search{flex:1}.cards{display:grid;gap:12px}.card{border:1px solid #dce6e4;border-radius:10px;padding:17px}.card h3{margin:0 0 7px;font-size:15px}.card .meta,.hint{color:#668184;font-size:12px;line-height:1.6}.badges{display:flex;gap:7px;flex-wrap:wrap;margin:12px 0}.badge{border-radius:20px;padding:5px 9px;font-size:11px;font-weight:650;background:#edf2f5;color:#415f70}.badge.ready{background:#e6f5ee;color:#08724e}.badge.manual{background:#f9eee2;color:#905e19}.badge.attention{background:#fbe9e7;color:#9f3a2c}.actions{display:flex;gap:8px;margin-top:13px;flex-wrap:wrap}.empty{text-align:center;padding:35px 16px;color:#718587;font-size:13px;background:#f8faf9;border-radius:8px}.connections{margin-top:22px}.connections summary{cursor:pointer;font-weight:700}.inline{justify-content:flex-start;align-items:end;margin-top:15px}.inline label{flex:1;max-width:340px}#message:empty{display:none}#message{padding:12px 16px;background:#e6f5ee;border-radius:8px}#message.error,.error{color:#a13636}#message.error{background:#fbeceb}.worker{display:flex;align-items:center;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--line)}#worker-result{margin-top:20px;max-width:600px}dialog{border:none;border-radius:14px;padding:26px;max-width:650px;width:calc(100% - 28px);max-height:90vh;color:inherit;box-shadow:0 16px 80px #163d4350}dialog::backdrop{background:#173b4466}fieldset{border:1px solid var(--line);border-radius:9px;padding:17px;display:grid;gap:14px;margin:18px 0}legend{font-weight:700;font-size:13px;padding:0 5px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px}.form-actions{justify-content:flex-end;margin-top:18px}.sms-form{padding:14px;background:#fff7e9;border-radius:9px;margin-top:12px}.sms-form button{margin-top:10px}.sms-form .hint{margin-bottom:10px}[hidden]{display:none!important}@media(max-width:900px){main{padding:24px 16px}.columns{grid-template-columns:1fr}header{align-items:flex-start}.metrics{gap:8px}.metrics article{padding:14px}h1{font-size:25px}}@media(max-width:520px){.metrics{grid-template-columns:1fr 1fr}.filters{flex-direction:column}header{display:block}header a{display:inline-block;margin-top:12px}.panel{padding:16px}.form-grid{grid-template-columns:1fr}.inline{align-items:stretch;flex-direction:column}}
:root .account-tests{margin-bottom:22px}.account-tests>.hint{max-width:960px;margin:12px 0 16px}.account-tests .cards{grid-template-columns:repeat(auto-fit,minmax(min(100%,320px),1fr))}.test-steps{padding-left:20px;display:grid;gap:8px;margin:14px 0}.test-steps li>.hint{display:block}.test-steps li>p{margin:3px 0}.test-worker-field{margin:18px 0}

/* City order is independent from SMS readiness and from the active booking queue. */
.workflow{counter-reset:preparation;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;list-style:none;padding:0;margin:24px 0}
.workflow li{counter-increment:preparation;display:grid;grid-template-columns:30px 1fr;column-gap:10px;align-content:start;font-size:12px}
.workflow li::before{content:counter(preparation);grid-row:span 2;display:grid;place-items:center;align-self:start;width:28px;height:28px;background:#e8efeb;color:var(--green);border-radius:50%;font-weight:750}
.workflow strong{line-height:1.45}.workflow span{color:#668184;line-height:1.6;margin-top:3px}
.columns{grid-template-columns:minmax(0,1fr)}
.city-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;margin-top:20px}
.city-lane{min-width:0;border:1px solid #dce6e4;border-radius:12px;padding:18px;background:#f7faf8}
.city-lane>.cards{margin-top:16px}.city-lane>.meta{font-size:12px;color:#567378;margin:6px 0}
.city-heading{display:flex;align-items:center;justify-content:space-between;gap:14px}
.city-heading h3{font-size:20px;margin:0;letter-spacing:-.3px}
.city-count{border:1px solid #d5e4dd;border-radius:20px;padding:4px 9px;background:white;color:#46665f;font-size:11px;white-space:nowrap}
.city-lane .card{background:white}.customer-card.is-ready{border-left:3px solid #31947a}
.customer-heading{display:flex;align-items:flex-start;gap:11px}.customer-identity{flex:1;min-width:0}
.card h4{font-size:14px;margin:0 0 6px;overflow-wrap:anywhere;line-height:1.45}.customer-identity .meta{margin:0}
.order-number{display:grid;place-items:center;min-width:32px;height:32px;padding:0 6px;background:#ecf4ef;border-radius:8px;color:#146a54;font-size:15px;font-weight:750}
.order-control{min-width:85px;flex:none;gap:5px;font-size:10px;color:#668184}
.order-control select{padding:7px;font-size:12px;min-height:36px;color:#163d43}
.order-control select:disabled{background:#f2f4f3;color:#6d8281;cursor:not-allowed}
.queue-locked{background:#fff1da;padding:9px 11px;border-radius:6px;color:#76582a}
.sms-summary{font-size:12px;line-height:1.6;margin:8px 0 14px}
.preference-summary{display:grid;grid-template-columns:minmax(105px,.7fr) minmax(0,1.5fr);gap:6px 12px;padding:13px 0;border-top:1px solid #edf1ee;border-bottom:1px solid #edf1ee;margin:12px 0;font-size:11px;line-height:1.6}
.preference-summary dt{color:#668184}.preference-summary dd{margin:0;overflow-wrap:anywhere}
.missing-preparation{color:#895b28;font-size:12px;margin:13px 0}.missing-preparation summary{cursor:pointer;font-weight:650}
.missing-preparation ul{padding-left:18px;display:grid;gap:5px;line-height:1.55;margin-bottom:0}
.filters{align-items:end}.filters>label:not(.search){min-width:140px}
.account-tests{margin-top:22px}.actions button{font-size:12px;padding:9px 11px}
@media(max-width:1020px){.city-grid{grid-template-columns:minmax(0,1fr)}.workflow{gap:12px}.city-lane{padding:16px}}
@media(max-width:620px){.workflow{grid-template-columns:1fr;gap:14px}.filters{align-items:stretch;flex-wrap:wrap}.filters .search{flex-basis:100%}.filters>label:not(.search){flex:1;min-width:120px}.city-lane{padding:12px}.customer-heading{flex-wrap:wrap}.order-control{width:100%;display:flex;align-items:center;justify-content:space-between;border-top:1px solid #edf1ee;padding-top:10px}.order-control select{max-width:125px}.preference-summary{grid-template-columns:1fr;gap:2px}.preference-summary dd+dt{margin-top:7px}.section-heading{align-items:flex-start;flex-wrap:wrap}.customer-card{padding:14px}.city-grid{gap:16px}}